Technical Support

Regular ITS office hours are 8:00-4:00 Monday through Friday. If you leave a message or submit a request during non-office hours you will receive a response the next business day.

By Phone

Please call the IT helpdesk at 828-565-4009.

By Email

You can send an email request at . Please include a description of your issue, your name, telephone number and an alternate email address in the voicemail or email request.