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Research & Institutional Effectiveness

The HCC Office of Research and Institutional Effectiveness is the Haywood Community College’s resource for information regarding all aspects of the institution. Through the Quality Liaison, the Research Office helps faculty and staff with strategic planning initiatives--using information to improve our services to the college community.

Whether a survey for a class or data for a grant, the Office of Research and Institutional Effectiveness can assist.

Some of our services include:

  • Online survey design, scoring, and reporting
  • Paper survey design, scoring, and reporting
  • Historical data mining
  • Demographic data mining
  • Real-time data reporting
  • Custom Datatel queries and reports

Past reports created by the office can be viewed by following the "Institutional Reports" link in the page menu above.

Annual Assessment Cycle

Pyramid for Continuous Improvement

For information regarding our reporting deadlines with the NC Community College System, click on the link below:

NCCCS Status Page (External Link)

Mission Statement

The mission of the Haywood Community College Department of Research and Institutional Effectiveness is to develop, implement, and evaluate the processes by which departments of the College use institutional data. By offering reporting and analysis, the office supports data-driven decision-making and policy development. The office administers surveys and evaluation as part of college-wide assessment. The RIE Data Manager serves as the college's Skilled-Knowledge Worker, someone designated for retrieving data from NC Community College System Office's Data Warehouse. Also, as NCCCSO Data Coordinator, the Data Manager is charged with supporting and coordinating all state and federal reporting for which the institution is responsible.

Efforts of the research and planning office focus on improving student learning and developmental programs and services through assessment and evaluation consistent with the college mission. Data is shared with college leaders for use in critical decisions and to monitor institutional effectiveness.

It is our goal to:

  • Provide demographic data on students, target populations, and service area
  • Assess student satisfaction with instruction, programs, and services
  • Conduct periodic assessments of college services by students, faculty, and staff
  • Perform program evaluations on 3-year cycle
  • Provide data on assessments and evaluations to leaders, faculty and staff, and state and federal offices as a basis for improvement
  • Lead campus-wide strategic planning and evaluation efforts
  • Assist with SACS requirements and reaccreditation efforts

Outcomes

  1. Survey and evaluation results distributed
  2. Reports for NCCCSO Critical Success Factors submitted accurately and in timely manner
  3. Support provided to faculty and staff in completion of mandated reporting
  4. RIE Web site (HCC electronic facts book) kept current and informative
  5. SACS annual reporting completed accurately and in timely manner

Contacts:

Marlowe Mager – Coordinator of Distance Learning and Institutional Effectiveness
828-565-4077
mmager@haywood.edu

Matt Hoyle – Data Manager
828-565-4175
mhoyle@haywood.edu

Geri Rose – Quality Liaison
828-627-4172
grose@haywood.edu

This page was last modified on Friday, August 13, 2010 at 10:54 AM