Business & Industry

Services provided through HCC’s Service and Industry Training includes: Occupational Continuing Education, Workforce Training, New and Expanding Industry Training, Focused Industrial Training, and Customized Training.

For over 40 years, HCC has been offering a non-credit alternative to citizens as they build or quantify their work-related skills. Currently, the college offers a wide range of support -- from plumbing certification to management level courses to Maintenance Technician.

Through HCC’s Business and Industry Training, participants can upgrade skills, develop new skills, prepare for licensures and certification, or attend management courses.

HCC provides customized employee training at area businesses.

Business & Industry provides:

  • Professional development
  • Corporate training
  • Manufacturing training
  • Workplace Violence
  • Programmable Logic Controllers
  • Safety & Environmental
  • Customer Service
  • Strategic Planning
  • Recertification Classes

Occupational Continuing Education

While start-up training assistance is significant, ongoing training support in North Carolina is truly unique. Once a business or manufacturing site is operational, HCC continues to serve as a training partner. North Carolina’s community colleges offer state-subsidized, low-cost training in more than 1,500 categories, available at the college or the company’s work site.

Preparing People for Work

Occupational skill training courses are designed for the specific purposes of training an individual for new employment opportunities, upgrading skills to meet new and changing job requirements and providing training which is necessary to meet certification, recertification or continuing education requirements.

Workforce Training

Courses are offered in all occupations and vary in length according to the complexity of the skill and the need of the employee or employer. Most occupational skill training courses are developed and taught on request from a group or an employer. Courses are designed to be offered at a time and place convenient to the employee and/or employer.

Customized Training Program

The Customized Training Program supports the economic development efforts of the State by providing education and training opportunities for eligible businesses and industries. Amended in 2008, this program combines the New and Expanding Industry Training Program and the Customized Industry Training Program to more effectively respond to business and industry (G.S. 115D-5.1). The Customized Training Program also includes the former Focused Industry Training Program and shall offer programs and training services to assist new and existing business and industry to remain productive, profitable, and within the State.

The program was developed in recognition of the fact that one of the most important factors for a business or industry considering locating, expanding, or remaining in North Carolina is the ability of the State to ensure the presence of a well-trained workforce. The program is designed to react quickly to the needs of businesses and to respect the confidential nature of proprietary processes and information within those businesses.

Program Guidelines

The following Customized Training Program guidelines were adopted by the State Board of Community Colleges on August 15, 2008.


The purpose of the Customized Training Program is to provide customized training assistance in support of full-time production and direct customer service positions created in the State of North Carolina, thereby enhancing the growth potential of companies located in the state while simultaneously preparing North Carolina's workforce with the skills essential to successful employment in emerging industries.


Those businesses and industries eligible for support through the Customized Training Program include Manufacturing, Technology Intensive (i.e., Information Technology, Life Sciences), Regional or National Warehousing and Distribution Centers, Customer Support Centers, Air Courier Services, National Headquarters with operations outside North Carolina, and Civil Service employees providing technical support to US military installations located in North Carolina.

In order to receive assistance, eligible businesses and industries must demonstrate two or more of the following criteria:

  • The business is making an appreciable capital investment;
  • The business is deploying new technology;
  • The business is creating jobs, expanding an existing workforce, or enhancing productivity and profitability of the operations within the State; and
  • The skills of the workers will be enhanced by the assistance.

Resources may support training assessment, instructional design, instructional costs, and training delivery for personnel involved in the direct production of goods and services. Production and technology support positions are also eligible for training support.

Full-time probationary employees of qualified Customized Training companies are eligible for training delivered by the community college.

The use of Customized Training funds requires that trainees are paid by the company for all time during training hours.

For more information contact Mr. Doug Burchfield at or 828-564-5128.