Haywood Community College

Student Services, located upstairs in the 1500 (Hemlock) building on campus, is open to the public on Mondays – Thursdays from 8:00 AM to 5:00 PM and Fridays from 8:00 AM to 4:00 PM. While we are available for walk-in assistance, we strongly recommend students consider utilizing our virtual appointment service. Students can connect with a team member in admissions, financial aid, student life and wellness, and success coaching/advising via Zoom, phone, or email. To set up an appointment, email HCC-Advising@haywood.edu; or call (828) 627-4500.

Success coaches are located upstairs in the 1500 (Hemlock) building on campus during normal business hours. Success coaches are available to assist students with advising/registration, and getting familiar with campus resources. While we remain open to the public, virtual appointments are highly recommended due to the current restrictions and state orders. Students should email success coaches with questions about course schedules, or to make advising appointments at: HCC-Advising@haywood.edu

Student Life is proud to offer many activities for students in either a virtual or socially distanced manner. You can get engaged with our virtual activities, contests and more planned by SGA and Student Life by going to our “Student Life & Wellness- Get Involved” Moodle page. There you will find weekly updates and information on how to win awesome prizes throughout the year! You can also follow us on Instagram @haywoodcommunitycollege to stay connected as well.

Haywood Community College’s bookstore offers everything students need to be ready for class. Students can order books, materials, supplies, tech, and gear online and shipped home as a touch-free alternative to shopping in the store. While the bookstore remains open the same hours as Student Services, online ordering is strongly encouraged. To order materials online, students should visit the bookstore website: https://www.bkstr.com/haywoodccstore

The HCC library is currently operating Monday through Friday from 8:00 AM – 4:00 PM. At this time the library is open only to students, faculty, and staff. Only 10 individuals are allowed at this time. Computers are available for students to work on schoolwork or class projects. An HCC Student ID is required for entry. Masks or face coverings are also required at this time. Please visit our webpage for more information: https://haywood.libguides.com/home

Tutoring services will be available daily throughout the fall semester by appointment only. Tutoring sessions will be offered both on-site and online. The schedule and format can be found on the LSS website at: https://www.haywood.edu/learning-support-services. To schedule an appointment, students should call 828-627-4696, or email HCC-learningsupport@haywood.edu. Additionally, the LSS has added videos for online testing and on-site testing to help students navigate.

While we would love for you to come to campus for an in-person tour, due to the current COVID-19 restrictions we are asking all interested individuals to view our Virtual Campus Tour. This virtual tour will provide a good overview of our beautiful campus and highlight some of our programs for you. In addition to hands-on learning opportunities, students also have the opportunity to be involved with outside the classroom activities. Take your time to explore our campus and reach out with any questions you may have. Click the link below, and welcome to HCC! https://www.haywood.edu/virtual-tour

At this time, we are asking only students who have classes that are physically on campus, or in the clinical environment, to come to campus in order to request a student photo ID. Student photo IDs can be obtained by coming to Student Services, located upstairs in the 1500 (Hemlock) building on campus. Based on demand, we may request that you initially get your photo taken and then return the next day to pick up your ID in order to avoid lines or extended wait times. Call ahead appointments are encouraged. (828) 627-4500

Much like our Student Photo ID’s, we are only asking students who are taking classes that are physically on campus, or have a need to be on campus for an extended period of time, to come in to request a parking pass. Any student who regularly visits campus should request a pass. Student’s needing a pass should come to Student Services, located upstairs in the 1500 (Hemlock) building on campus.

Students may view their class schedule online by logging into their WebAdivsor account. Any questions about the schedule including course times, dates, and/or modality, should be directed to a faculty advisor or success coach. Inquiries or appointments for schedule adjustments can be forwarded to: HCC-Advising@haywood.edu

Students may pay tuition through four convenient ways. 1) Online: Via WebAdvisor 2) In Person: The cashier’s window is currently open during normal business hours. Monday – Thursday from 8:00 AM to 5:00 PM and Fridays from 8:00 AM to 4:00 PM. 3) Payment Plan: Haywood Community College is in a partnership with Nelnet Business Solutions to offer students affordable payment plan options. For more information about the payment plan visit: www.mycollegepaymentplan.com/haywood This option allows students to set up a plan now and make payments later (a down payment is required). The longer you wait, the higher each payment will be. (A $25 enrollment fee does apply). 4) Financial Aid/Scholarships: Financial Aid and Scholarships are available. Students need to apply by filling out a 2020/2021 FAFSA online at www.fafsa.gov. To apply for scholarships students must also complete the scholarship application in addition to the FAFSA. For more information visit www.haywood.edu/financial-aid/scholarships. After completing financial aid and scholarship applications, students should: 1. Check your HCC student email or your Financial Aid status in your WebAdvisor account for updates from the Financial Aid office. 2. Bring in any documentation requested. 3. Check your WebAdvisor account for your award letter. Please check with the Financial Aid office if you have any questions. They may be reached by email at HCCaid@haywood.edu, by phone at 828-627-4756 or in Student Services located in the 1500 (Hemlock) building on campus during normal business hours.

All students have a unique Student ID number, Username (also referred to as a User ID), and temporary password to access their accounts. For instructions on how to access these accounts, follow the directions found on our New Users webpage: https://www.haywood.edu/information-technology-services/new-users. Email All students are issued an HCC student email account. Once admitted, we ask students to use this unique email account as their primary form of communication with all faculty and staff on campus. Due to privacy laws, personal information will not be sent to a non-HCC email account after admittance. While you may still receive general information or announcements to a non-HCC email account, the College issued account is the only means of communication personal information be will be shared. Students are encouraged to check their HCC email regularly for updates from instructors, advisors/success coaches, campus public relations, IT, security, and/or student wellness and life. Instructions for accessing student email is found on the New Users page given above. WebAdvisor WebAdvisor is a student information portal where you can view your class schedule, check financial aid status, make a payment, check grades, view your transcript, and more. To log into WebAdvisor, visit the student portal located in the upper right-hand corner of the HCC website (www.haywood.edu). Aviso Aviso allows students to view and message their success team (success coaches and faculty advisors), see alerts and achievements posted to their account, view transcripts and grades, and see shared resources. To log into Aviso, visit the student portal located in the upper right-hand corner of the HCC website (www.haywood.edu). Moodle Moodle is HCC’s online learning management system (LMS). All curriculum students and some continuing education students have access to Moodle, and should be able to see each course listed within the platform. Additionally, Moodle contains resource and training pages for students to use, such as the Student Life and Wellness page, where upcoming activities and events are posted. Instructions for accessing Moodle is found on the New Users page. For tutorials on how to use Moodle, visit the Using Moodle page: https://www.haywood.edu/online-learning/using-moodle-video-tutorials. For the Fall 2020 semester, students will be granted access to their courses in Moodle one week prior to the course start date. This will allow students to have the ability to login ahead of time to review information about classes, familiarize themselves with Moodle, and learn about how to manage classes they may be taking via Zoom.