Haywood Community College is committed to delivering excellent technology services. Information Technology Services (ITS) provides computing support to HCC faculty, staff and students. ITS support includes operating and maintaining the components of a campus wide network communications backbone, and networked PCs in classrooms, labs and offices throughout the campus. Notable information technology resources available to you:
- Wireless Internet access throughout the campus
- High-Speed Internet service
- HCC Login, our network access portal
- Moodle, the learning management system for distance education
For general help, please call 828-565-4009 or email firstname.lastname@example.org first. These points of contact will direct you to several of our support staff who are trained to reset passwords, troubleshoot account and access problems, and much more.
If you have an issue or task that ITS can help you with, please submit a ticket. The ticket system allows us to categorize your issue or task and assign your ticket to the most appropriate ITS employee for your needs. It also allows you to keep track of our progress and provide feedback. Please submit one ticket per issue.
If you need to quickly contact someone specific, please try contacting him or her over Lync first. Lync allows us to securely communicate with you instantaneously, share your computer screen, transfer files, communicate with you on-the-go, and more.
Information Technology Services
Jeff CarpenterTeam Leader/Network AdministratorEmail: email@example.comPhone number: 627-4557Office/building: 3512, Campus Services
Renee JavensAdministrative AssistantEmail: firstname.lastname@example.orgPhone number: 565-4020Office/building: 3501, Campus Services
Jeff HouseOperating Systems AdministratorEmail: email@example.comPhone number: 627-4526Office/building: 3507, Campus Services
George RollandProject Manager/Network AdministratorEmail: firstname.lastname@example.orgPhone number: 627-4547Office/building: 3512, Campus Services
Peter StanleyInformation Systems AdministratorEmail: email@example.comPhone number: 627-4750Office/building: 3506, Campus Services
Justin StockerComputer TechnicianEmail: firstname.lastname@example.orgPhone number: 565-4006Office/building: 3512, Campus Services
Phillip TurnerLead Computer TechnicianEmail: email@example.comPhone number: 627-4556Office/building: 3504, Campus Services