Haywood Community College is committed to delivering excellent technology services. Information Technology Services (ITS) provides computing support to HCC faculty, staff and students. ITS support includes operating and maintaining the components of a campus wide network communications backbone, and networked PCs in classrooms, labs and offices throughout the campus. Notable information technology resources available to you:

  1. Wireless Internet access throughout the campus
  2. High-Speed Internet service
  3. HCC Login, our network access portal
  4. Moodle, the learning management system for distance education

Contacting ITS

For general help, please call 828-565-4009 or email websupport@haywood.edu first. These points of contact will direct you to several of our support staff who are trained to reset passwords, troubleshoot account and access problems, and much more.

Employees

If you have an issue or task that ITS can help you with, please submit a ticket. The ticket system allows us to categorize your issue or task and assign your ticket to the most appropriate ITS employee for your needs. It also allows you to keep track of our progress and provide feedback. Please submit one ticket per issue.

If you need to quickly contact someone specific, please try contacting him or her over Lync first. Lync allows us to securely communicate with you instantaneously, share your computer screen, transfer files, communicate with you on-the-go, and more.

Information Technology Services

  • Jeff Carpenter
    IT Ops Administrator / Proj. Mgr.
    Phone number: 627-4557
    Office/building: 3512, Campus Services
  • Renee Javens
    Administrative Assistant
    Phone number: 565-4020
    Office/building: 3501, Campus Services
  • Jeff House
    Operating Systems Administrator
    Phone number: 627-4526
    Office/building: 3507, Campus Services
  • George Rolland
    Project Manager/Network Administrator
    Phone number: 627-4547
    Office/building: 3512, Campus Services
  • Peter Stanley
    Information Systems Administrator
    Phone number: 627-4750
    Office/building: 3506, Campus Services
  • Justin Stocker
    Network / IT Security Technician
    Phone number: 565-4006
    Office/building: 3512, Campus Services
  • James Caleb Tate
    Computer Tehnician
    Phone number: 565-4558
    Office/building: 3512, Campus Services
  • Phillip Turner
    Lead Computer Technician
    Phone number: 627-4556
    Office/building: 3504, Campus Services