If you have never logged in to HCC or have not logged in for more than a year, you must set up your WebAdvisor account before using HCC online resources. If you have recently registered for classes it could take between 12-24 hours before your account is fully setup. After you set up your WebAdvisor account you will use the same username and password for all other Campus utilities, with the exception of Moodle. You will need to set up Moodle seperately.

Step 1: Log into WebAdvisor

  • Your username is (typically) your first initial, middle initial, last name.
    • Example: If your name is Phillip G. Blake, then your username would be pgblake.
    • As a best practice, you should enter your username with all lowercase letters.
    • If you are not sure what your username is, you can select “What’s My User ID?”. You will be required to provide your last name, as it is in our records, and either your student ID number or your social security number without dashes or spaces.
  • Your password is initially your 6-digit birthday.
    • Example: If your birthdate is May 8, 1991, then your 6-digit birthday is 050891.

Step 2: Change your password

  • Passwords are required to be at least 8 characters long with at least one uppercase letter, one lowercase letter, and one number. A special character like an ! or $ is recommended for extra security. The password cannot contain more than three consecutive letters that are part of the username.

Problems setting up WebAdvisor?

Contact the IT Department at 828-565-4009 or websupport@haywood.edu. Please provide your full name and a phone number to reach you at; please repeat your phone number twice if you leave a voice message.


Other Important Information for New Users

HCC Email

  • Your email address is your username@haywood.edu
    • Access HCC Email through Login Portal
    • Students are expected to use their HCC email; all college communication will go to this address.

Moodle Login

Step 1: Log into Moodle

  • Your username is (typically) your first initial, middle initial, last name and should be the same as the WebAdvisor account you have already set up.
    • Example: If your name is Phillip G. Blake, then your username would be pgblake.
    • As a best practice, you should enter your username with all lowercase letters.
  • Your password is initially your 6-digit birthday.
    • Example: If your birthdate is May 8, 1991, then your 6-digit birthday is 050891.

Step 2: Change your password

  • Passwords are required to be at least 8 characters long with at least one uppercase letter, one lowercase letter, and one number. A special character like an ! or $ is recommended for extra security. The password cannot contain more than three consecutive letters that are part of the username.
  • If you are not prompted to change your password:
    • Click on your name located at the top right of the page.
    • Click on My Profile.
    • Click on Change password on the left side of the page.

 For help with Moodle, contact Distance Learning at 828.627.4619 or dl@haywood.edu. Please provide your full name, birthday, student ID number, and phone number; please repeat your phone number twice if you leave a voice message.


Student Orientation

New students are required to complete the Student Orientation. When you login to Moodle, you'll see a list of online courses that you have access to, including Student Orientation.

The Student Orientation course tells you everything you need to know about HCC. All students have access to this course. It is a good resource if you have any questions about who to contact, how to register for classes, or anything else.

For help with Moodle, contact Distance Learning at 828.627.4619 or dl@haywood.edu. Please provide your full name, birthday, student ID number, and phone number; please repeat your phone number twice if you leave a voice message.


Password Management

Sign in to Login Portal and click on Password Registration and then follow the steps to complete the Password Registration setup.

  • Password Registration allows you to change your password at any time using a non-HCC email account (like gmail or yahoo). That way, if you forget your HCC password between semesters, you can still change it and get into your HCC accounts.

Emergency Notifications

Sign in to Login Portal and click on Emergency Notifications and then follow the Sign Up steps.

  • Emergency Notifications allows you to receive important HCC information, such as weather closings, by text, phone, or email at any phone number or email address that you choose.

Problems using any of these online resources?

Contact the IT Department at 828-565-4009 or websupport@haywood.edu. Please provide your full name, birthday, student ID number, and phone number; please repeat your phone number twice if you leave a voice message.