The Small Business Center at Haywood Community College will offer a free seminar series entitled, “Building a High Performance Nonprofit.” Each session is held in Room 1510 on the HCC campus. This series is geared toward nonprofit executive directors and board members.

“Leadership’s Role in Creating a High Performing Culture,” will be held on Tuesday, October 25 from 11 a.m. until 1:30 p.m. Today’s highly dynamic nonprofit environment requires that organizations become enlightened and more responsive to the needs of their staff, volunteers and clients. A commitment to developing a high performing culture that fosters staff dedication driven by leadership and an environment within the organization where each employee is seen as a vital member of the team is needed to fully meet its mission, satisfy staff and clients, or achieve its desired outcomes. During this session, attendees will: learn the difference between a bureaucratic culture and an enlightened culture and the impact on staff motivation, performance, satisfaction and retention; identify the key ingredients of an enlightened, high performance organization and the rationale for empowering staff to increase their motivation; and define leadership’s role in creating and leading a motivated and committed work force.

“High Impact Organizational Communication” will be held on Thursday, November 10 from 11 a.m. until 1:30 p.m. Effective communication is recognized as the single most important predictor of success for interpersonal relationships with your volunteers and employees. This training session is a short-shot, high impact workshop that teaches the characteristics of effective communication within your organization and with the community at large.

“Performance Enhancement through Coaching and Counseling” will be held on Thursday, November 17 from 11 a.m. until 1:30 p.m. Motivating employees to perform well is an especially difficult challenge because every individual is different... there is no surefire formula that applies in every situation. However, nonprofit leadership can learn to shape the performance of employees by using a proven performance management system based on an organization’s existing mission or values. This training session uses experiential real-life scenarios to teach the art and science of coaching (reinforcing desirable behavior) and counseling (altering unacceptable behavior without de-motivating the employee). During this session attendees will: learn to apply a simple, three-step coaching method to reinforce desirable behavior; identify how to differentiate between a compliment and a coaching statement; develop skills to identify ineffective or inappropriate employee behaviors; and learn a six-step method to alter unacceptable behavior without de-motivating the employee.

Presenter for this series is John Curtis, Ph.D. Dr. Curtis has worked with hundreds of nonprofits nationwide. He teaches organizational management, leadership development, and fundraising for the Institute for Philanthropy & Nonprofit Leadership at Rollins College in Orlando, the Georgia Center for Nonprofits in Atlanta and the Duke Nonprofit Management Program in North Carolina and Virginia.

Visit SBC.Haywood.edu or call 828.627.4512 for additional information or to register today. Thinking about starting a business in Haywood County or growing an existing business? Take advantage of the programs, services and resources provided by the Small Business Center. The NC Community College’s Small Business Center Network assists in starting an average of more than 600 businesses each year. Small Business Centers have an economic impact in 90% of all NC Counties each year, helping to create and retain nearly 3,000 jobs annually.

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