According to BestColleges, Haywood Community College was recently ranked among the top 12 best online certificates for the Medical Office Administration. This program prepares students for supporting roles in university hospitals, specialty health clinics and medical laboratories.

HCC’s curriculum includes foundational classes in medical legal issues and insurance billing. Students learn to perform administrative office procedures, including processing appointments, orienting patients, maintaining records and facilitating written and oral communications. The certificate program also explores patient interactions, emphasizing cultural influences and stressors that affect communication and care.

BestColleges is a provider of independent college rankings, planning resources and higher education research. According to its website, the BestColleges ranking methodology focuses on academics and learner support, affordability, and online programming with schools evaluated on data points aggregated from the Integrated Postsecondary Education Data System (IPEDS) and College Navigator. 

HCC also offers a diploma and associate degree in Medical Office Administration.

Registration for fall semester is underway now. For more information about registration or HCC’s Medical Office Administration program, visit or email