Digital Navigator Program

Get connected and improve your digital skills

Class Offerings

To signup for a class, please reach out to us by phone or by using one of our contact options at the bottom of the page.   There is no charge for any class, and you can become eligible to receive a laptop.  

High Tech Center:   Microsoft Word  Wednesdays June 24th - July 13th at 1PM  (Click here for a map.). 

Learn the basics of Microsoft Word.   This will include:  identifying the different parts of the Word interface; saving and naming files; formatting text; cut,copy, paste; and others.  Pre-registration is not required.   For questions, contact mhoyle@haywood.edu or 828-627-4558.

Waynesville Branch Library:  Zoom Videoconferencing Basics  July 2, 2026, 2:00 PM - 3:30 PM

Learn to use the popular videoconferencing application Zoom. We will discuss creating an account, scheduling a meeting, joining a meeting, and other skills. Attendees must bring their own device (smartphone, tablet or laptop) to participate.  Contact Mason at 828-356-2507 or mason.vanderlugt@haywoodcountync.gov to register. 

Canton Branch Library:  Internet Security:  Basics of Cybersecurity  Thursday, August 20th at 2PM.   

Learn to keep yourself safe online: create safe and secure accounts and passwords, recognize the warning signs of a scam, and more.  For Adults. Registration is required. Contact Jennifer at 828-648-2924 or jennifer.stuart@haywoodcountync.gov to register.

Here are other community partners.   We connect with these groups and teach classes.

• Givens Great Laurels
• Haywood Senior Resource Center
• Pigeon Community Multicultural Development Center
• Fines Creek Community Association
• Haywood Pathways Center

Resources for HCC Students

If you are a registered student at HCC, these items are available for you while available:

• Windows laptops and mobile internet hotspots for checkout by semester at the library in the Alder building.  

Also, anyone who participates in a digital literacy class taught by our Digital Navigators can be eligible for a device.  

Learn Skills

We use the Northstar digital literacy curriculum for many of our classes.  You are welcome to create an account on our Northstar portal and learn on your own.   Classes are available in English and Spanish and are self-guided.  Take an assessment to see what you need to learn.   Badges are available for each course you complete.  

To use Northstar online you need:  a device with internet access, an email address and the skills to check your email, and the skills to use an internet browser.  Classes are more easily navigated using a desktop or laptop computer.   

Curious what Northstar is like?  Take a practice assessment here.   

Essential Computer Skills	Essential Software Skills	Using Technology in Daily Life
Basic Computer Skills	Microsoft Word	Social Media
Internet Basics	Microsoft Excel	Information Literacy
Using Email	Microsoft PowerPoint	Career Search Skills
Windows 10	Google Docs	Supporting K-12 Distance Learning
Windows 11		Accessing Telehealth Appointments
Mac OS		Your Digital Footprint
		Cybersecurity Basics

 

Here are beginning lessons on Windows 11 from Microsoft.   

 

Our Technology Partners

 

Finding Internet Service and Other Resources 

 

 

Contact Us

Call our office at 828.564.5121. Email us at hcc-digitalnav@haywood.edu.

You can also book an appointment with us online.

Our office is located at the Regional High Technology Center in the Waynesville industrial park.  Here's a map.

Also, anyone in North Carolina can dial 2-1-1 or 888-892-1162 for a free and confidential call with a trained community resource specialist.  They will listen, identify needs and connect you to local resources.  Thanks to partnership with United Way, these agents can assist with digital resource needs, too.  

Digital Navigators