Students Needing Help
New students trying to log in for the first time can find step by step instructions
on the New Users page.
New Users
Returning students needing help getting back in can try the Password Reset Tool.
Multi-factor authentication must already be setup to use password reset.
Password Reset
For general help, please call 828-565-4009 or email websupport@haywood.edu first. These points of contact will direct you to several of our support staff who
are trained to reset passwords, troubleshoot account and access problems, and much
more. Please include a description of your issue, your name, telephone number and
an alternate email address in the voice mail or email request. DO NOT leave classified
information pertaining to your identity such as your social security number or passwords
when sending an email.
Office 365
We are pleased to announce that all currently enrolled students and employees are
now eligible to download a FREE copy of Microsoft Office 365 ProPlus and install it on up to 5 personal machines.
Please note that Office 365 will install the most current version of Microsoft Office
and all of the updates. It will also continue to keep it up to date as it is a subscription based software versus a individual license.
Please check with your instructors to ensure that they will be using the most current version of Office if required for a class.
For detailed instructions on how to install Microsoft Office 365, please log into
the The Network Access Portal.
If you are unable to install Office 365 or have technical difficulty, please call
the Technology Help Desk at 828-565-4009.
Wifi Locations on Campus
HCC offers wifi locations on campus for students and employees. Access to these locations
is available when the main gates are open, during regular business hours.
Campus Map
While the Information Technology Services Office is responsible for maintaining a
secure electronic environment, everyone is responsible for handling information in
all formats according to state, federal and college policies and procedures. Below
are links to policies, procedures and required plans that provide the framework for
the Information Security program at Haywood Community College.