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Learning Support Services

Our team in Learning Support Services is here to help students with a variety of academic needs. From tutoring to testing and essay support, we’re here to help students achieve success during their time at HCC.

 

Contact us

  • Monday - Friday: 8:00am - 4:00pm

 

Tutoring

I am interested in assistance in this course
 

Free Tutoring 

Students can receive free tutoring in math, writing/grammar, science, and basic computer operation. We also provide support in learning skills: studying, time management, and organization. Tutoring is available face-to-face and limited online. 

How to Access Tutoring 

Tutoring is available through drop-in labs or by appointment.  

Grammar Evaluation 

LSS provides proofreading of essays and research papers. Students may drop off essays and assignments for grammar error evaluation.  Students should plan for a 48-hour proofing duration after the document has been submitted (Please note: documents submitted on Friday would have a Tuesday deadline).  Evaluation of lesser duration may happen but is not guaranteed.​ 

Rules and Regulations 

  • Students must complete an application 
  • We do not help students with graded assignments, but with ungraded alternative questions 
  • Students cannot miss class time to attend tutoring 
  • Each student using the labs or other resources must adhere to our Conduct Policy. 

Testing

Learning Support Services provides a professional testing environment with secure and private study carrels, sound-suppressing systems in place, pencils and other supplies upon request, computers, and security cameras to ensure secure testing. 

Testing is provided to HCC students and students from other NC community colleges at no charge and will accept specific requests for other individuals or groups (for $25/test). 

Accommodations can be made for students with disabilities that are verified by an instructor. Snap-and-Read software, private testing, and extended testing times are just some of the ways we can accommodate students. 

What to know: 

  • Bring your student ID 
  • Make an appointment in advance 
  • Know your professor’s instructions 
  • Be familiar with LSS rules 
  • If testing online, ensure your device is compatible with our testing process 

Online Testing: 

  • If requested by your instructor, the online service Proctorio may be used. This will be coordinated directly with your instructor. 
  • You must specify when making your appointment that you are interested in scheduling an online testing appointment. If you do not specify, you will automatically be scheduled for an in person testing appointment. 
  • Online proctoring is available on a limited basis. To be eligible for online proctoring, you must fall under one of the following criteria: 
  • Live more than one hour from campus 
  • Have a medical condition that prevents you from coming to campus 
  • Are ill at the time of your test 
  • Have an issue with childcare 
  • If you will be using our online services, you must use a device that is compatible with our virtual testing process in LSS. If you do not have access to a device that is compatible, you will need to make arrangements to come to LSS to take your exam. Devices that are not compatible are as follows: 
  • Any device with a Chromebook operating system
  • Cell phone/iPad/Tablet
  • MacBook Air

Grammar Evaluation

Learning Support Services offers proofreading for essays and assignments. Essays are NOT corrected for the student, but grammatical errors will be flagged and identified by ERROR TYPE. 

I am interested in assistance in this course
 

Step 1: Complete an application. 

  • Please complete the form to have your paper proofread. 
  • This is an application for tutoring – proofreading is part of our tutoring service. 

Step 2: Submit your essay online via HCC student email. 

  • Type Grammar Evaluation in the subject line of your email. 
  • In the message field include: Your course prefix and number, Your instructor’s name 
  • Include your essay as an attachment to the email. 
  • We only accept documents in Word or PDF format. 
  • After you submit your essay, you will receive a confirmation email from our team. 

Step 3: Look for an email from LSS containing your proofread essay.  

  • Your essay will be flagged in the margins, showing where your errors are and what kind of errors you made 
  • You will also receive a grammar evaluation form showing what the error types are 

Faculty Resources

Learning Support Services serves HCC students, faculty and the community. Our job is to provide, support, and encourage success. We have many resources available for students.​ 

Hours of Operation

Monday 8:00am 4:00pm
Tuesday 8:00am 4:00pm
Wednesday 8:00am 4:00pm
Thursday 8:00am 4:00pm
Friday 8:00am 4:00pm

Testing appointments begin at 9:00am daily. 

English Tutor Hours
Tuesday 10:00am to 3:00pm
Wednesday 9:00am to 12:00pm
Thursday 9:00am to 4:00pm
Friday 9:00am to 12:00pm

 

Math Tutor Hours
Monday 9:00am to 3:30pm
Tuesday 10:00am to 2:00pm
Wednesday 9:00am to 11:00am
  1:30pm to 3:30pm
Thursday 10:00am to 2:00pm

 

Science Tutor Hours
Friday 9:00am to 12:00pm
Spanish Tutor Hours
Tuesday 10:00am to 12:00pm
Thursday 10:00am to 12:00pm

 

Student Resources

Free drop-in tutoring 

  • Professional Testing Center with a private testing rooms 
  • SnapRead software for testing 
  • Checkout Items: headsets, calculators, and webcams 
  • Free give-away supplies: pencils, earplugs 
  • Computer work stations