Orientation

Student Services, located upstairs in the 1500 (Hemlock) building on campus, is open to the public on Mondays – Thursdays from 8:00 AM to 5:00 PM and Fridays from 8:00 AM to 4:00 PM. We are available for walk-in assistance and virtual appointments. Students can connect with a team member in admissions, financial aid, career services, student life and wellness, and success coaching/advising via Zoom, phone, or email. To set up an appointment, email HCC-Advising@haywood.edu; or call (828) 627-4500.

Success coaches are located upstairs in the 1500 (Hemlock) building on campus during normal business hours. Success coaches are available to assist students with college onboarding and becoming familiar with campus resources. Students should email success coaches at: HCC-Advising@haywood.edu

Student Life is proud to offer many activities for students in either a virtual or socially distanced manner. You can get engaged with our virtual activities, contests and more planned by SGA and Student Life by going to our “Student Life & Wellness- Get Involved” Moodle page. There you will find weekly updates and information on how to win awesome prizes throughout the year! You can also follow us on Instagram @haywoodcommunitycollege to stay connected as well.

Haywood Community College’s bookstore offers everything students need to be ready for class. Students can order books, materials, supplies, tech, and gear online and shipped home as a touch-free alternative to shopping in the store. While the bookstore remains open the same hours as Student Services, online ordering is strongly encouraged. To order materials online, students should visit the bookstore website: https://www.bkstr.com/haywoodccstore. Books may be purchased using financial aid/scholarships beginning 10 days prior to the first day of classes. (ie; Classes begin August 15th, books may be charged beginning August 5th.)

The HCC library hours for the Fall Semester will be Monday through Thursday from 7:30 AM – 5:00 PM and Friday from 7:30 AM – 4:00 PM. The library is open to students, faculty, staff, and the public. There are no limits on the number of people in the building and masks or face coverings are not required. Please visit our webpage for more information or if you have questions: https://haywood.libguides.com/home or call the library at 627-4550. Please note that if public health guidelines change, these conditions may have to be changed as well.

Learning Support Services (LSS) provides tutoring daily throughout the fall semester. Students can sign up for tutoring. Walk-ins are also welcome. As an additional service, LSS offers exam proctoring through our testing lab. To learn more about tutoring and testing, please visit the LSS webpage at https://www.haywood.edu/learning-support-services or email HCC-learningsupport@haywood.edu.

Career Services is located in the Hemlock Building, Room 1527. For assistance with Career Exploration, Resume, and/or Job Search, come visit us! Contact Calab Tate to schedule an appointment: HCC-CareerServices@haywood.edu, 828-565-4123.

Online Job Board for Job Seeks, register at CollegeCentral.com/Haywood

We welcome everyone to come tour our campus! To schedule a private or group tour, please contact Calab Tate, Admissions and Recruitment Officer at jctate@haywood.edu, 828-565-4123. A Virtual Campus Tour is also available and will provide a good overview of our beautiful campus and highlight some of our programs for you. In addition to hands-on learning opportunities, students also have the opportunity to be involved with outside-the-classroom activities. Take your time to explore our campus and reach out with any questions you may have or take a virtual tour!

Student photo IDs can be obtained by coming to Student Services, located upstairs in the 1500 (Hemlock) building on campus. Based on demand, we may request that you initially get your photo taken and then return the next day to pick up your ID in order to avoid lines or extended wait times. Call ahead appointments are encouraged. (828) 627-4500

Any student who regularly visits campus should request a pass. Visit Student Services, located upstairs in the Hemlock building, to request a pass and make sure you bring your driver's license and license plate number. The cost of a parking pass is included in the cost of tuition and fees. 

Students may view their class schedule online by logging into Colleague Self-Service. Any questions about the schedule including course times, dates, and/or modality, should be directed to a faculty advisor. Inquiries or appointments for schedule adjustments can be forwarded to: HCC-Advising@haywood.edu

Students may pay tuition through four convenient ways. 1) Online: Via Self-Service 2) In Person: The cashier’s window is currently open during normal business hours. Monday – Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM - 4:00 PM. (Payments will not be accepted over the phone.) 3) Payment Plan: Haywood Community College is in a partnership with Nelnet Business Solutions to offer students affordable payment plan options. For more information about the payment plan visit: www.mycollegepaymentplan.com/haywood This option allows students to set up a plan now and make payments later (a down payment is required). The longer you wait, the higher each payment will be. (A $25 enrollment fee does apply). 4) Financial Aid/Scholarships: Financial Aid and Scholarships are available. Students need to apply by filling out a current FAFSA online at www.studentaid.gov. To apply for scholarships students must also complete the scholarship application in addition to the FAFSA. For more information visit www.haywood.edu/financial-aid/scholarships. After completing financial aid and scholarship applications, students should: 1. Check your HCC student email or your Financial Aid status in your Self-Service account for updates from the Financial Aid office. 2. Bring in any documentation requested. 3. Check your Self-Service account for your award letter. Please check with the Financial Aid office if you have any questions. They may be reached by email at HCCaid@haywood.edu, by phone at 828-627-4756 or in Student Services located in the 1500 (Hemlock) building on campus during normal business hours.

All students have a unique Student ID number, Username (also referred to as a User ID), and temporary password to access their accounts. For instructions on how to access these accounts, follow the directions found on our New Users webpage: https://www.haywood.edu/information-technology-services/newusers.php.

Email: All students are issued an HCC student email account. Once admitted, we ask students to use this unique email account as their primary form of communication with all faculty and staff on campus. Due to privacy laws, personal information will not be sent to a non-HCC email account after admittance. While you may still receive general information or announcements to a non-HCC email account, the College issued account is the only means of communication personal information be will be shared. Students are encouraged to check their HCC email regularly for updates from instructors, advisors/success coaches, campus public relations, IT, security, and/or student wellness and life. Instructions for accessing student email is found on the New Users page given above.

Colleague Self-Service: Self-Service is a student information portal where you can view your class schedule, check financial aid status, make a payment, check grades, view your transcript, and more. To log into Self-Service, visit the login portal located in quick links, in the upper right-hand corner of the HCC website (www.haywood.edu).

Aviso: Aviso allows students to view and message their success team (success coaches and faculty advisors), see alerts and achievements posted to their account, view transcripts and grades, and see shared resources. To log into Aviso, visit the login portal located in quick links, in the upper right-hand corner of the HCC website (www.haywood.edu).

Moodle: Moodle is HCC’s online learning management system (LMS). All curriculum students and some continuing education students have access to Moodle, and should be able to see each course listed within the platform. Additionally, Moodle contains resource and training pages for students to use, such as the Student Life and Wellness page, where upcoming activities and events are posted. Instructions for accessing Moodle is found on the New Users page. For tutorials on how to use Moodle, visit the Using Moodle page: https://www.haywood.edu/online-learning/video-tutorials.php. Students will be granted access to their courses in Moodle one week prior to the course start date. This will allow students to have the ability to login ahead of time to review information about classes, familiarize themselves with Moodle, and learn about how to manage classes they may be taking via Zoom.

Haywood Community College strives to make its campuses inclusive and a safe and welcoming learning environment for all members of the College community. Pursuant to multiple federal and state laws and administrative regulations and pursuant to College policy, the College prohibits discrimination in its educational programs and activities based on sex.

For more information, select from the following:

•Student Rights & Code of Conduct: Online Catalog: https://www.haywood.edu/about-hcc/_files/policies-and-procedures/policy-5-3-2.pdf
•Student Discipline Policy &Procedures:  https://www.haywood.edu/about-hcc/_files/policies-and-procedures/procedure-5-3-2-2.pdf
•Student Grievance Procedure:  https://www.haywood.edu/about-hcc/_files/policies-and-procedures/policy-5-3-6.pdf
•Title IX: https://www.haywood.edu/title-ix/